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Service Suite (Coming Soon! ETA early 2027)

Every Request.
Every Service.
One Clear Workflow.

Dockit brings a connected service-management experience to your marina—bringing boater requests, staff workflows, contractor activity, and service records together in one place.
  • All pricing in Canadian funds
  • Avoid tariff uncertainty
  • All data resides in Canada
  • Highly responsive domestic support

Stop Managing Service Work Through Calls, Notes, and Spreadsheets

When requests arrive through different channels, important details are easily missed, progress is difficult to track, and completed work may never be billed.

  • Requests scattered across calls, emails, and staff notes

  • Unclear responsibility and service status

  • Missed updates and follow-ups

  • Limited coordination with contractors

  • Incomplete service history

  • Completed work that goes unbilled

PROMOTIONS

Make It Easy to
Request Service

Give boaters a convenient way to request marina services while ensuring staff receive the information needed to respond.

  • Online and in-app service requests

  • Service details connected to the customer and vessel

  • Requested dates and customer notes

  • Photos and supporting information

  • Request confirmation and status visibility

PROMOTIONS

Keep Every Service Request Moving

Help staff coordinate work, communicate updates, and maintain accountability throughout the service process.

  • Central service-request queue

  • Staff assignment and scheduling

  • Contractor work coordination

  • Status updates and boater notifications

  • Service activity and completion history

CHAT & EMAIL

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Turn Service Activity
into Revenue

Make additional marina services easier to offer, track, complete, and bill.

  • Configurable service offerings and pricing

  • Work approvals and additional-charge authorization

  • Billable labour, materials, and services

  • Connected service and customer records

  • Visibility into service activity and demand

CHAT & EMAIL

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Complete the Work. Collect Payment.

Bill services as soon as the work is completed and record payment through the customer’s preferred method.

  • Immediate service billing

  • Cash, EMT, or credit card payments

  • Payment status connected to the service request

  • Clear customer and vessel transaction history

  • Fewer outstanding charges and missed payments

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